Cloud Incident Management

We implement a robust protocol to prevent and, when things go sideways, quickly mitigate issues.

Fully managed
monitoring and alerting


Fully managed and customized continuous monitoring and alerting service backed by GCP Certified Revolgy Cloud Engineers, enforced by our response time SLA.

Daily

Continuous monitoring and incident management support for unexpected issues  will ensure high availability and performance of your critical cloud infrastructure.

Monthly

Monthly Account Review report focusing on incidents including planning and evaluating current and future service delivery.

Case Studies

Innovation of Public Infrastructure through Migration to Google Cloud

When Czech government institutions that operate state infrastructure and national data centre...

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The Operation optimisation of eRouška tracking app through GCP

Following a community call in 2020, Czech technology enthusiasts launched the eRouška tracking...

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Dialogflow chatbot - from business goal to digital service in less than two quarters

Conectys is a Business Process Outsourcing company (BPO) that delivers services from 12 sites...

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We’ve got you covered

24x7x365 Incident Management

Revolgy technical support professionals are available around-the-clock for quick and effective issue resolution.

Monitoring & Alerts

Automated monitoring to provide early alerts with guaranteed response times as fast as 15 minutes for emergency incidents.

Customer Success Manager

Your dedicated CSM will coordinate escalations, help ensure technical issue resolution and focus on account operations.

Root Cause Analysis

We will collaborate with you on a ‘Playbook’ to define and resolve potential problems with full RCA for high severity incidents.

revolgy-mirek-vlasak-jakub-jan-kucera

We are more than happy to talk to you.

Are you interested in our services, or do you want to
know if we can help you with your case?

Get in touch

Or talk directly to our experts

Book a meeting with expert Martin Šůs