Our secret to operating cloud infrastructures

    Learn more about our certifications and approach to managing our clients cloud solutions.

    Smooth global
    24/7 operation

    Several
    time-zones

    We provide our services 24/7 located at service centers in several time-zones (NOAM, EMEA, APAC), meeting ITIL standards.

    Certified
    team

    Our technical and management staff is certified by our partner platform providers up to date with the latest platform features and best practises.

    Sharing knowledge

    We’ve built internal documentation with “known alerts”,  contingency plans with scenarios  that guide the remediation of issues we identified as probable to occur.

    "I am here, so you can be sure you application is running safely, smoothly and is available all the time."

    George Vogiatzis - Cloud Operations Engineer

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    Secured and quality
    management

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    ISO/IEC 27001 certification

    We are annually re-certified for the ISO/IEC 27001. A valid ISMS certificate is available here.

    Standards review

    Our standards are regularly reviewed by AWS, based on their specifications and also by ISSI.

    Severity models

    Security incidents are evaluated based on the agreed severity models and in accordance with CVSS score v3.

    Well managed internal capacity

     

    Layer 1 - Core team

    Engineers are working in the advanced planned shift mode to cover 24/7/365. L1 agents are always backed by L2/L3 agents.

    Layer 2 - Supporting teams

    The Core team cooperates with other technical teams at Revolgy (mainly project oriented) to be backed up in the need of more resources.

    Layer 3 - Partners teams

    The Core team is supported by engineers and product specialists from AWS and Google and also by our network of certified external contractors.

    We focus on your results

    We help our customers to make informed decisions to get the most out of cloud technology. Take a look at some of the work we've done with our customers.

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    We are more than happy to talk to you.

    Are you interested in our services, or do you want to
    know if we can help you with your case?

    Get in touch

    Or talk directly to our team

    Book a meeting with our team