Learn more about our certifications and approach to managing our clients cloud solutions.
We provide our services 24/7 located at service centers in several time-zones (NOAM, EMEA, APAC), meeting ITIL standards.
Our technical and management staff is certified by our partner platform providers up to date with the latest platform features and best practises.
We’ve built internal documentation with “known alerts”, contingency plans with scenarios that guide the remediation of issues we identified as probable to occur.
"I am here, so you can be sure you application is running safely, smoothly and is available all the time."
George Vogiatzis - Cloud Operations Engineer
We are annually re-certified for the ISO/IEC 27001. A valid ISMS certificate is available here.
Our standards are regularly reviewed by AWS, based on their specifications and also by ISSI.
Security incidents are evaluated based on the agreed severity models and in accordance with CVSS score v3.
Engineers are working in the advanced planned shift mode to cover 24/7/365. L1 agents are always backed by L2/L3 agents.
The Core team cooperates with other technical teams at Revolgy (mainly project oriented) to be backed up in the need of more resources.
The Core team is supported by engineers and product specialists from AWS and Google and also by our network of certified external contractors.
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