Managed Services, Security, AI
What your team uses when you aren’t looking?
What apps and AI tools are people at work using without telling the IT team? In this episode of the Cloud Do You Do podcast, Revolgy’s Ashley Saunders talks with Chase Doelling from our partner, JumpCloud, about unapproved software and Shadow AI.
People want to get their tasks done faster, so they try out new AI tools without checking first with their IT department. The risk is that they might be putting private company information directly into public systems.
Chase explains why unapproved AI is different from older software issues, and why blocking websites doesn’t solve the problem.
In this episode:
- Data risk: AI learns from whatever information you type into it, which creates security gaps that regular software doesn’t.
- Hidden costs: How companies end up paying for the same software multiple times because different teams might buy their own tools.
- A better approach than blocking: Why it works better to guide people toward safe options instead of just blocking access.
- Getting a clear view: How JumpCloud tracks browser use and login paths to show exactly what apps are running.
Listen on your favorite platform:
