Managed SOC Service - Onboarding Tracker

Customer entity created in DFIR-IRIS
Customer-specific permissions configured
Evidence storage procedures established
Customer workflows and templates created

Tenant created in OpenSearch Dashboards
Unique index prefix assigned
Ingest pipelines configured
RBAC implemented
DLS and FLS configured

Organization created in Shuffle
Organization-specific playbooks configured
Authentication store set up
Workflow segregation established

Integration templates prepared
Service account permissions configured
Attack path analysis capabilities set up
Vulnerability management workflows established

Wiz.io integration deployed
Read-only access configured
Asset discovery validated
Vulnerability assessment tested
Attack path analysis tested
Security graph functionality validated

Log collectors deployed
Log parsing configured
Data normalization established
Secure transmission channels configured
Data flow validated
Data quality verified

EDR tool integration configured
Firewall monitoring set up
Network monitoring established
Identity management integrated
Ticketing system connected

Custom log sources identified
Custom applications integrated
Application-specific monitoring configured
Business context established
Asset classification completed
Data quality validated
Integration performance verified

Detection rules enabled in monitor-only mode
Automated response actions disabled
Normal activity baseline established
Anomaly detection training completed

Sigma rules reviewed and tuned
Known legitimate activity suppressed
Custom detection rules configured
False positive reduction optimized

System performance monitored
Resource utilization optimized
Query performance optimized
Indexing optimized
Automation workflow efficiency validated
Performance baselines established

Regulatory requirements verified
Audit trail capabilities validated
Logging capabilities confirmed
Data protection controls confirmed
Privacy controls validated
Incident response procedures tested
False positive rate below 20%
System performance within parameters
Compliance requirements validated
Baseline documented

Automated response actions enabled
All detection rules activated
All playbooks activated
24/7 monitoring established
Client notification procedures configured

Primary SOC analyst team assigned
Communication protocols established
Escalation procedures configured
Regular review meetings scheduled

Client portal access provisioned
Role-based permissions configured
Dashboards and reporting set up
Self-service capabilities established

Client onboarding documentation provided
Contact information shared
Procedures documented
Security awareness materials delivered
Knowledge transfer sessions scheduled
All services operational
Client team comfortable
Communication channels established
Documentation reviewed

Comprehensive security assessment conducted
Vulnerabilities and misconfigurations identified
Threat landscape assessed
Risk profile evaluated
Existing security controls evaluated

Initial threat hunting activities conducted
Potential security gaps identified
Hunting hypotheses established
Findings documented
Recommendations developed

Compliance with regulatory requirements assessed
Compliance gaps identified
Remediation needs prioritized
Compliance improvement roadmap developed

Overall security risk profile evaluated
Critical assets identified
Critical vulnerabilities identified
Business impact assessed
Risk mitigation strategies developed
Initial security assessment report completed
Threat hunting findings documented
Compliance gap analysis completed
Risk assessment and mitigation plan developed

Initial performance metrics analyzed
Optimization opportunities identified
Detection rules adjusted
Workflows optimized
Resource utilization optimized

Operational procedures reviewed
Procedures refined
Communication protocols optimized
Escalation procedures enhanced
Documentation improved
Reporting improved

Tool configurations fine-tuned
Automation workflows optimized
Integration capabilities enhanced
User experience improved

Additional training sessions conducted
Best practices shared
Lessons learned documented
Ongoing education programs established
Knowledge base created
Documentation completed
Performance metrics meeting targets
Processes optimized and documented
Tools configured optimally
Team fully trained and comfortable

Long-term success metrics established
Quarterly business review agenda defined
Performance tracking set up
Reporting capabilities created
Improvement roadmap developed

Long-term security strategy developed
Technology evolution planned
Future enhancement opportunities identified
Innovation roadmap established

Regular communication schedule established
Strategic discussions planned
Partnership growth opportunities identified
Client advocacy program developed

Feedback collection mechanisms established
Improvement prioritization process created
Regular review cycles set up
Assessment cycles established
Innovation pipeline developed
Enhancement pipeline created
Long-term success plan completed
Strategic roadmap developed
Partnership development plan created
Continuous improvement framework established

All integrations tested and functional
Performance metrics within acceptable ranges
Security controls properly implemented
Data quality and completeness verified

All services operational and meeting SLAs
Team coordination and communication effective
Client satisfaction confirmed
Documentation complete and accurate

All regulatory requirements met
Audit trail and documentation complete
Data protection controls verified
Privacy requirements satisfied

Client has reviewed all deliverables
Client confirms satisfaction with service
Client accepts responsibility for ongoing requirements
Client acknowledges understanding of service scope

All phases completed successfully
Client ready for full operational status
Transition to ongoing operations confirmed
Onboarding project officially closed